FAQs

Why should I order from Rule 28?

Rule 28 produces the fastest kit on the planet. We are what you’re after if you’re looking to go as fast as possible. We produce race kit first and foremost unlike most other brands. Everything we produce is as fast as we can possibly make it. This does come at a higher price tag than brands who use cheaper materials and don’t spend time and money developing their products. We publish all our test data so you can see for yourself how the kit performs. Our track record speaks for itself too, over half the World Tour Teams have used our products including men’s and women’s Tour De France Champions.

 

Do you do custom design?

Yes we do. Custom design is available for most, but not all, of our products. Please contact us via email at info@rule28.com for more details. Our custom price list can be found here.

 

Can I customise the fit as well as the graphics with a custom design?

I’m afraid we do not offer the ability to tailor the fit with our custom designs. If this is something you would be interested in however, we would recommend taking your suit to a local tailoring service to you. If you do plan to do this and you are between sizes, we would recommend ordering the larger of the sizes, so the tailors have extra material to play with.

 

What products are right for me?

Check out our kits page for a ocmprehensive look at our race ranges. If you still have any questions, please message us or send an email to info@rule28.com

 

How long do deliveries take?

This depends on your location and the location your kit is shipping from. You are currently shopping on our US store. This store is intended for North American customers only. If you are from outside of North America, please head to Rule28.com to make your purchase.

We have several different shipping options to choose between at checkout, but orders will typically arrive within 2-3 working days.

 

I ordered kit that doesn’t fit

No problem. Provided the kit is clean and undamaged, if it is returned in its original packaging, we can exchange this for another size for you.

 

How do I care for my kit?

All products come with care instructions however as a general rule, kit should be washed on a cool synthetics wash. Do not use any fabric softeners or bleaches in the wash. Make sure all zippers are done up and kit is not inside out. Do not tumble dry kit or wash with and other items that include Velcro or abrasive features. Placing your kit inside a delicates bag for washing is a very good idea.

 

I crashed in my kit, can you help?

We have a crash replacement scheme. This applies to like for like items. If you have crashed and your kit is damaged beyond repair, please get in touch with images of the damaged kit and we can provide a discounted replacement.

If you still have any questions, please message us or send an email to info@rule28.com